In it for the
long haul

We’re a relationship business.


Keeping you connected

Our aim is to ensure your
business and your people
are connected and always


IT Support

Phone Systems


Who We Are

8020 is an independent provider of business phones and IT support & services based in Dumfries, Scotland. In 12 years, the company has grown from 3 individuals and a handful of clients to a team of 18, now supplying hundreds of businesses with a range of products and services including mobile phones, IT support, telephone systems and internet connectivity.

Where We Are

Our client base stretches across Glasgow & Lanarkshire, Edinburgh & The Lothians, Ayrshire, Fife, Cumbria, Newcastle, Sunderland right down to Manchester and the North-West. These range from small one-person operations to multinational Fortune 500 and Insider Top 300 companies. We’re also extremely proud of our roots in Dumfries & Galloway and work with some of the region’s leading businesses.

Why We Are Different

Though our business has adapted over the years, our philosophy of placing the customer at the forefront of everything we do has always remained the same. We’re a relationship business, we’re in it for the long run. What we’re really interested in is how we can add something to your business moving forward. And if we don’t think we can add any value, we’ll tell you.

Recent Blog Posts


8020 win double O2 Excellence Awards

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8020 have won two prestigious excellence awards from O2. The awards for Customer Excellence and Digital Excellence recognise the 8020 team’s dedication to providing outstanding customer support as well as…

out of bundle

Top 5 reasons businesses over spend on mobile contracts

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If you exceed your inclusive monthly allowance of texts, calls and data you’ll be charged what are known as out of bundle rates. These can include phoning numbers that your allowance…

scam email

How to spot a scam email

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A suspicious scam email purporting to be from Microsoft has been circulating recently. This is just one of a number of scams that fraudsters are using to steal both money…

strong password

How to create a strong password

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A strong password is your first line of defence against cyberhackers. Companies such as Debenhams and Wonga have been hit by the hackers in 2017, with as many 250,000 customer…