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background app refresh

If your phone is using Mobile Data instead of Wi-Fi, it could still drain your data even if it’s locked. A number of apps work in the background whether your phone is locked or unlocked. These include Email, WhatsApp, Facebook, App/Play Store and Snapchat. Snapchat’s latest update brought a feature called Snap Map. Snap Map […]

EU roaming charges

Back in 2015, we told you that the European Parliament had agreed to scrap EU roaming charges. As of 15 June, you will pay the same price for calls, texts and mobile data wherever you are travelling in the EU. In other words, the text, call and data allowances included in your monthly contract at […]

nuisance phone calls

Unwanted, nuisance phone calls can be extremely irritating. They generally come in two forms; live marketing calls from a real person and automated marketing calls using a pre-recorded message. However, there are various steps you can take to cut down on the number of calls you receive. Register with the Telephone Preference Service (TPS) – The most effective […]

using mobile phone while driving

On March 1st, the penalty for using a mobile phone while driving doubled to £200 and six points. Motorists caught using their mobile twice or accruing 12 points on their licence will face magistrates’ court, being disqualified and fines of up to £1,000. Furthermore, new drivers, within 2 years of passing their test, risk having their […]

new year's resolutions

We hope 2016 was great for you, but if you’ve entered 2017 more determined than ever and even set yourself some resolutions or goals, then we want to help you achieve them. So, we’ve picked what we think are 5 great apps to help you stick to your new year’s resolutions. Keep Fit/Eat Healthier – MyFitnessPal Cost […]

battery life

Consumer group Which? has found that updating your smartphone’s software to the latest version of operating system may have an adverse effect on battery life and storage. Manufacturers generally urge users to download and upgrade to the latest software when it is available. Indeed, both Apple and Android claim the latest versions of iOS and Nougat improve […]

rest of world

What’s Happening? A revamped ‘Rest of World Pass’ is replacing the O2 Worldwide data bolt-on and 24 hour bolt-on. The Rest of World Pass gives you texts, calls and data in 87 destinations around the world. When’s It Happening? We were expecting the Rest of World Pass November 8 (Tuesday). However, due to what O2 […]


The latest Customer Satisfaction results have just been published and 8020 have come out No.1 of O2’s 25 Direct Partners in the UK. We’re absolutely delighted with the award and to be recognised in this way is a real credit to the whole team. Our clients scored us at an average of 9.6 out of 10, so […]