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EU roaming charges

Back in 2015, we told you that the European Parliament had agreed to scrap EU roaming charges. As of 15 June, you will pay the same price for calls, texts and mobile data wherever you are travelling in the EU. In other words, the text, call and data allowances included in your monthly contract at […]

rest of world

What’s Happening? A revamped ‘Rest of World Pass’ is replacing the O2 Worldwide data bolt-on and 24 hour bolt-on. The Rest of World Pass gives you texts, calls and data in 87 destinations around the world. When’s It Happening? We were expecting the Rest of World Pass November 8 (Tuesday). However, due to what O2 […]

o2

The latest Customer Satisfaction results have just been published and 8020 have come out No.1 of O2’s 25 Direct Partners in the UK. We’re absolutely delighted with the award and to be recognised in this way is a real credit to the whole team. Our clients scored us at an average of 9.6 out of 10, so […]

O2 Wifi

O2 Wifi is a free, fast, reliable and easy to use wifi service spread across thousands of locations nationwide including; McDonalds, House of Fraser, Debenhams, Costa Coffee and Cafe Rouge.  Not only does this service save you eating into valuable data, it is generally faster than your mobile data connection anyway.  Gaining access is quick […]

The latest CSI (Customer Satisfaction Index) results have just been published and 8020 have come out number 1 from O2’s 29 direct partners in the UK.

Leading telecommunications and IT provider 8020 has won two prestigious O2 awards.

The O2 Customer Excellence Award focuses on 8020’s overall capability to provide industry leading client support and service.

March 7th 2015 saw Andrea Carnochan, one of our dedicated Client Service Managers, celebrate her 10th anniversary at 8020.

8020 has signed a new 5 year partnership agreement with mobile network operator O2.

The new programme replaces the existing Centre of Excellence programme on 1st April 2015

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